Jacqueline Lim
Freelance systems strategist, coach and facilitator at Pivotal Shift
Background
Jacqueline Lim is a consultant, facilitator and coach working with individuals, organisations, networks and multi-stakeholder groups to inspire and navigate the path towards more transformative and equitable change. She is an ACC-certified Organisation and Relationship Systems coach (ORSC) and has completed training in Lewis Deep Democracy (L1) and the Three Horizons framework (International Futures Forum). She brings a deep understanding of systems change approaches and tools, and is committed to embedding a deep equity lens across her work.
Jacqueline brings deep experience working with human systems on culture-building, change management and collaboration as part of designing more regenerative and equitable ways of working. At the Climate Safe Lending Network, Jacqueline currently co-leads the Climate Safe Lending Fellowship programme supporting bankers with the skills and capacity to embed climate action across their bank’s strategy, operations and culture, and recently co-led their Banking on Climate Justice Initiative exploring ways to instill climate justice principles into the heart of banking. Jacqueline is also an Equity, Diversity and Inclusion (EDI) Associate with the Wellcome Trust where she is supporting the organisation to deepen its approach to EDI. Other organisations she has recently collaborated with or worked for include Forum for the Future, the Finance Innovation Lab, NatWest, Hitachi Europe, Partners for a New Economy, Generation Investment Management (Foundation), Blueprint for Better Business, Liminal, Systems Innovation, She Leads Change, Newton Fund, and the Technology Innovation Agency (South Africa).
Previously, Jacqueline worked at London-based think tank and advisory firm Volans, where she led and managed sustainability-focused multi-stakeholder projects in sectors including finance, health, material science and cities. She began her career as a social worker serving young offenders, and worked as a Singapore Government scholar leading on policies for families with complex needs. She holds an MBA from the Judge Business School (University of Cambridge).
Outside of work, Jacqueline is seeking to recultivate her relationship with land and food, and is regularly getting her hands dirty in her garden and vegetable plot.
At the School of System Change
Jacqueline is a facilitator on the School of System Change in Finance course.
"Systems change practice is about both the strategic and personal, about taking action and constantly learning. It gives me hope that even in the midst of much complexity and uncertainty, we can still lean into our capacity to reflect and take considered action."